Fiona Ashe of FlasheForward Communications was selected to edit a video for the Sandyford Business District Association (SBDA) to attract multinationals to locate in Ireland.
The SBDA committee members were delighted with the result:
“The Committee of the Sandyford Business District Association were absolutely delighted with the final version of their promotional video for the Sandyford Business District. Fiona took good material, honed and sharpened its focus with great skill to provide an interesting, slick and informative film that stayed on message throughout. Excellent professional work.” – Chris Ryan, Partner at The O’Toole Partnership Architects.
Fiona Ashe of FlasheForward Communications was delighted to be invited to deliver Business Writing Training to the eleven finalists on the 2o16 AIB Start-Up Academy.
Here’s a blog post by the AIB about how the finalists benefitted from the training.
Flasheforward Communications is delighted to have provided Fiona Ashe’s copywriting services to Sligo Food Trail. We wish the new trail every success!
Here’s a link to our copywriting on the new Sligo Food Trail website.
Engine Lab Software are currently undergoing a major expansion of out consulting practice.
We currently have a number of .Net Senior Consultants available to work on client site for fixed term contracts.
If you are looking for very experienced senior consultants in .Net or Java then please contact John Rowan on 086 1700361 or email John@EngineLab.ie
FROM IIA MEMBER COMPANY ENGINE LAB SOFTWARE
Ezora has this week signed a strategic partnership and reseller agreement with Ctrl, a Deloitte owned company in The Netherlands.
Ezora, which provides companies with smart cloud-based business intelligence and analytics tools, has this week signed a strategic partnership and reseller agreement with ctrl B.V., a Deloitte owned company in The Netherlands. The partnership was announced at an Enterprise Ireland event held in Amsterdam on 6th January which was attended by An Taoiseach, Enda Kenny.
After an extensive evaluation period, both parties are pleased to announce the signing of a partnership agreement that will see ctrl act as a sales and implementation partner for Ezora within the Netherlands. This partnership will focus initially on the retail sector and will extend to transforming the finance department of businesses across other sectors over time. Ctrl is a company that optimises the collaboration between accountants, cloud-based software providers and SME’s. Ctrl is currently growing fast in the Netherlands, with plans to extend their services internationally.
Speaking at the Enterprise Ireland event in association with the Dutch Irish Business Association, An Taoiseach, Enda Kenny said: “The deal announced today between Ezora and Deloitte’s subsidiary business in the Netherlands, Ctrl, is a great example of what is possible when innovative Irish technology businesses think global and look outside of our country to do business. May I wish Ezora continued success as it seeks to roll out its cloud-based services both in Ireland and internationally.”
Commenting on the new partnership deal, Alan O’Neill, co-founder and CEO of Ezora, said: “This latest partnership with ctrl will benefit us by providing us with both the broad commercial reach of the ctrl organisation in our sales activities and also the industry leading professional expertise of their implementation consultants. This will lead not just to new customers in The Netherlands, but more importantly to satisfied customers who will now be able to use our software to make more informed decisions for their business based on our business intelligence and reporting tools.”
Ezora is currently used internationally by leading brands like McDonalds and Starbucks to deliver insights into the key drivers of sales and corporate performance.
FROM IIA MEMBER COMPANY EZORA
New legal requirements for online sales to consumers from January 2016.
Businesses established in the EU that sell goods or services to consumers online will have to implement some changes to their websites and consumer contracts to comply with new laws by 9 January 2016.
These changes have been introduced by an EU Regulation, 524/2013, on online dispute resolution for consumer disputes (the “EU ODR Regulation”); and related Irish ODR Regulations, the European Union (Online Dispute Resolution for Consumer Disputes) Regulations 2015 (the “Irish ODR Regulation”).
How will I know if my company is affected by the requirements?
This legislation applies to all privately owned and publicly owned traders established in the EU which sell goods and/or services to consumers online or through a website. The definitions of ‘consumer’ and ‘trader’ are fairly broadly crafted, so these new laws will apply to a large number of online operators. A ‘consumer’ is any natural person “who is acting for purposes which are outside his trade, business, craft or profession”; a ‘trader’ is any entity “who is acting… for purposes relating to his trade, business, craft or profession”, including through an agent.
What will the new rules mean for us, as a consumer facing website?
Under the ODR Regulation the EU is setting up an online dispute resolution platform, intended to facilitate resolution of consumer disputes across the EU (the “ODR Platform”). The ODR Platform is not currently available to view. The EU plans that it will be accessible to consumers and traders on 15 February 2016.
Traders engaging in online sales or service contracts with consumers must provide consumers with an accessible electronic link to the ODR Platform on their websites. They must also include their email addresses on their websites. If an offer in relation to a consumer sales or service contract is made by a trader in an email, then traders must provide an electronic link to the ODR Platform in that email too. Traders must also provide relevant information, where it is applicable, in the general terms and conditions applicable to the website operator’s online sales and service contracts.
So standard sales and contract materials that are currently being used for online sales, will have to be updated.
What happens if our online business does not comply?
The Irish ODR Regulations tie the new rules into the framework of the Consumer Protection Act 2007 (the “CPA”), giving the new obligations teeth by providing that various remedies in the CPA are available to consumers, the Competition and Consumer Protection Commission and competitors should a trader fail to comply with the new laws. In some cases, directors and other corporate officers can be found to be personally liable for failure to comply with the new rules.
The Irish ODR Regulations make it an offence for online traders, doing business with consumers, to fail to provide consumers with the links to the ODR Platform on their websites, or to omit their email addresses from their websites. It is also an offence to fail to inform consumers about the existence of the ODR Platform and the possibility of using the ODR Platform for resolving their disputes.
Traders found guilty of any offence under the Irish ODR Regulations will be liable on summary conviction to a fine or may be sentenced to imprisonment for a term not exceeding twelve months, or both.
Alternative Dispute Resolution for Consumer Disputes
Earlier in 2015 requirements for traders to inform consumers about alternative dispute resolution (ADR) mechanisms were introduced through the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015 (Irish ADR Regulations). These Regulations implement Directive 2013/11/EU on alternative dispute resolution for consumer disputes.
The Irish ADR Regulations apply to online traders that have committed to, or are obliged to use, one or more ADR entities to resolve disputes with consumers. ADR entities are responsible for trying to achieve an an amicable, out-of-court, resolution of domestic and cross-border disputes concerning sales or service contracts between traders established in the EU and consumers who reside in the EU. The Competition and Consumer Protection Commission appoints and supervises ADR entities in Ireland and five have already been appointed: the Arbitration Scheme for Tour Operators; the Advertising Standards Authority of Ireland (ASAI); the Financial Services Ombudsman’s Bureau; the Office of the Pensions Ombudsman; and The Direct Selling Association of Ireland.
New offences in relation to the use of alternative dispute resolution methods in resolving consumer disputes were also introduced by the Irish ADR Regulations. The Irish ODR Regulations supplement the Irish ADR Regulations, creating a new offence if a trader fails to inform a complainant of the possibility of contacting an online dispute resolution adviser for general information on other types in certain ADR related scenarios. Traders found guilty of any offence under the Irish ODR Regulations or the Irish ADR Regulations will be liable on summary conviction to fines or may be sentenced to imprisonment for a term not exceeding 12 months, or suffer both.
What should you do now?
You should review the ODR and ADR legislation to see if it applies to your website or online business. If it does apply, then it will be necessary to make changes to your website and contractual documentation, to include information about the new processes and to insert the relevant links and content. Failure to comply with some of these legal requirements will constitute an offence, so it’s best to act in timely way and not to be complacent.
These new legal requirements, aimed at encouraging consumers to engage with the ODR Platform, are likely to generate queries from consumers about the ODR Platform and/or ADR and traders could be required to manage some disputes through the ODR Platform. Businesses that are selling online should become familiar with the ODR Platform.
Should you require more information or specialist assistance in relation to these laws or if you want help in achieving compliance contact: Deirdre Kilroy, LK Shields.
FROM IIA MEMBER COMPANY L.K. SHIELDS, SOLICITORS
Irish SMEs will gain valuable insight into the ‘tech trends’ of 2015 from some of Ireland’s leading technology thinkers at the opening event of one of this year’s largest Enterprise Weeks.
Fingal Enterprise Week 2014, organised by Fingal Local Enterprise Office and running from October 6th to 10th, will launch five days of events with the ‘Future Tech Trends’ breakfast meeting, aimed at helping business owners and managers identify key technological developments that will affect their business in 2015 and beyond.
Fingal Enterprise Week 2014 is sponsored by Vodafone Ireland, Regus, Bank of Ireland and Newstalk.
With new technologies, platforms and software emerging on a daily basis, the opportunities for small Irish businesses are substantial but can also be perilous. Facilitated by QED Training’s Noel Davidson and featuring Senior Account Strategist at Google, David O’Mahony; John Beckett, Owner and Founder of Eirtight, an award-winning web and mobile technology and software development services provider and technology commentator, Andy O’Donoghue, the ‘Future Tech Trends’ panel discussion will help SMEs navigate the rapidly changing global Tech landscape.
“It is vital for small business that they stay up to date on what is emerging in terms of technology but with many demands on their time, other aspects of the business are often prioritised. Fingal Enterprise Week is structured so that SMEs can learn from industry experts but also take the opportunity to assess how best they can develop their business going forward. Technology-focused events such as ‘Future Tech Trends’ are important in helping unravel some of the mystery for Ireland’s small business and keep them ahead of the curve.” says Oisin Geoghegan, Head of Fingal Local Enterprise Office.
The ‘Future Tech Trends’ panel discussion is taking place at the Helix in Dublin City University from 7.30am to 10am on Monday, 6th October. A nominal booking fee of €10 will apply.
Meanwhile, the Fingal Local Enterprise Office will also run a series of Social Media and Digital Marketing Workshops throughout Fingal Enterprise Week, supporting small businesses and aspiring entrepreneurs in developing their digital skills. Full details can be found at www.fingalenterpriseweek.ie
Other highlights of Fingal Enterprise Week include ‘Fingal Start-Up Day’, in association with Vodafone Ireland, a full day tailored to the needs of those in the process of setting up a new business.
The ‘Success Leaves Clues’ networking event, hosted by broadcaster Ian Guider and featuring Keynote Speaker, Sean Gallagher will reveal the Fingal Enterprise Award winner for 2014 as well as the Winners representing Fingal in the €2million ‘Ireland’s Best Young Entrepreneur’ competition.
‘Strategic Thinking’ will be the topic of discussion for Nicola Byrne, co-founder and Chief Executive of 11890, while communications expert Terry Prone of The Communications Clinic will head a panel of PR and branding specialists in ‘Get Noticed’.
New to the line-up this year is ‘The Next Generation of Innovators’, a workshop welcoming young aspiring entrepreneurs from local primary and secondary schools, as part of the Fingal Student Enterprise Awards Programme. The new ‘Ethnic Enterprise’ event is designed specifically for people of various ethnic backgrounds, living in Ireland and who are considering starting a business in the capital.
Fingal Enterprise Week 2014 is taking place in venues across Fingal with online bookings and more information on the full schedule at www.fingalenterpriseweek.ie. Places are limited and only nominal fees apply so early booking is advised. The official Facebook account is www.facebook/LEOFingal, Twitter is @LEOFingal and the official hashtag is #few14.
For further information, please contact Engage Ireland
Adrienne Ferguson 01-427 8388 / 086-3552974/ firstname.lastname@example.org
Sarah Bohan 01-427 8388 / 087-6539936/ email@example.com
Eoin Clarke, Managing Director of Switcher.ie says: “Switcher.ie welcomes the Government’s plans to invest in energy efficiency, renewable energy and the Affordable Energy Strategy, but right now fuel poverty is affecting many homes all over the country and more needs to be done to tackle this problem.
“Our independent research shows that 61% of Irish families felt cold in their homes last winter and 69% of people have rationed their energy use during winter months in an attempt to cut costs. Fuel poverty remains a serious problem for many, it’s totally unacceptable that people are forced to choose between their health and being able to afford energy.
“It is vital this situation improves so consumers can afford to heat their homes. Applications to the Better Energy Home Scheme are up by 78% and we hope to see this figure continue to rise. Switcher.ie encourages households to check if they are eligible to avail of these grants as it could mean a valuable reduction to their energy costs.
“The fuel allowance increase of €2.50 a week will not drastically reduce levels of fuel poverty or ease the financial pressure on Ireland’s pensioners. Ireland remains an expensive country to grow old in where people continuously have to choose between necessities such as heat, food or other essentials.
“This Budget has failed to reinstate the telephone allowance as part of the household benefits package. Often it is the most vulnerable in society that are the most isolated and this support would have eased financial pressure on cash-strapped households.
“It is good news that the National Broadband Plan remains a priority for Government as it is an important step towards making broadband, now regarded as an essential service, available to all, rather than most. Access to high speed broadband is not happening fast enough in isolated, rural areas so it is vital that the investment in broadband infrastructure is targeted at bringing all areas up to speed as fast as possible and tackling broadband black spots.”
Switcher.ie launched in January 2013, with the aim of offering consumers free, independent and impartial price comparison and switching services. Switcher aims to make it easier for Irish households to compare prices, save money on their regular bills, get the best deals on offer and make their hard-earned money go that bit further.
For more information visit www.Switcher.ie
For further information please contact:
Eoin Clarke, Switcher on 01 517 5920 / 086 8245800 or firstname.lastname@example.org
Switcher is a free, impartial, online comparison and switching service, helping consumers compare prices on gas, electricity, home broadband and digital television. Switcher is accredited by the Commission for Energy Regulation as an impartial, accurate and independent supplier of domestic energy price comparisons. Switcher is a member of Guaranteed Irish. Switcher has helped thousands of satisfied customers save money on their household bills since it was founded in 2013.
Switcher is owned by Forward Internet Ireland Limited, a privately funded internet-based business focused on consumer engagement and innovation.
October 21, 2013 (Marlton, N.J.) – eMaint Enterprises, a leader in computerized maintenance management systems (CMMS), is pleased to announce the opening of “The Experience Center,” a fully-immersive space for customers to learn and explore its flagship product, eMaint X3 CMMS. As an innovative leader in the maintenance management software industry, eMaint is the first CMMS provider to make a hands-on interactive, learning space available to customers as a value-added service. A preview of the space in Southwest Florida was held on September 19th for select eMaint customers.
The Experience Center is an interactive learning space where customers can explore the full range of X3 CMMS capabilities in a hands-on environment with a variety of devices, and have direct access to eMaint product experts who can answer questions and offer guidance. The Experience Center is a destination that both new and existing eMaint customers can take advantage of as they plan their initial implementation, or take their use of eMaint X3 to the next level.
The space is outfitted with a range of devices – many of them mobile – to enable customers to try out various X3 features and explore how they perform and behave on devices that they may be considering for their operations. With the increasing popularity of mobile computing, eMaint recognizes that using a CMMS does not have to be restricted to desktop computers. Equipped with tablets, smart phones, barcoding devices, desktop computers and more, the Experience Center is designed to simulate the work environments of eMaint X3 users.
eMaint customer Jason Morden from XTO Energy comments on his trip to the Experience Center: “At the Experience Center I found a mobile solution for my company that suits our environment. It’s the right balance between functionality and portability, and is able to conform with strict IT requirements. Seeing it all work together was definitely worth the trip.”
The Experience Center allows customers to:
● Experience the software in a hands-on, test environment
● Experience X3 on a variety of devices that best match their needs
● Explore new opportunities for improvement and “try them out” risk-free
● Have a product specialist alongside them, guiding the experience and answering their questions as they explore
“The Experience Center extends far beyond eMaint’s X3 software. It will open up the doors to an unprecedented hands-on learning experience, providing our customers with multi-sensory tools to ensure their ultimate success in maintenance management,” eMaint CEO Brian D. Samelson said.
Access to the Experience Center, and the opportunity to work alongside eMaint product specialists is a value-added service that is available to eMaint’s managed account clients. “In most successful software implementations, particularly with a system as robust as X3 CMMS, customers implement in phases, said Hannelore Fineman, eMaint Executive Vice President. “The Experience Center provides a way to partner with our clients in a more hands-on way to ensure success during their continuous improvement process.”
eMaint’s investment in customer education and commitment to a broad array of services is a core component to its success and a key differentiator. In addition to the ground-breaking Experience Center, eMaint also hosts monthly Best Practice Webinars on Maintenance and Reliability topics, and operates a web-based e-learning and industry resource portal, eMaint University, which provides on-demand training at anytime, anywhere.
About eMaint Enterprises, LLC
eMaint, the leader in on-demand CMMS solutions, has been providing maintenance management software solutions since 1986 and was one of the first CMMS providers to develop a completely web-based “Software as a Service” (SaaS) model for more rapid implementation at a lower total cost of ownership.
eMaint’s client base consists of over 18,000 users worldwide across 2,000 sites ranging from small & medium sized organizations to Fortune 500 corporations including manufacturers, service providers, fleet operators, energy and utility companies, health care facilities, universities, municipalities, and facility and property managers.
For more information on eMaint products and services, please visit the eMaint main site at www.emaint.com, the EMEA site at www.emaint.eu, the UK site at www.emaint.co.uk, the Spanish language site at www.emaint.com.mx, or the Portuguese language site at www.emanut.com.br.