Almost 90% of customers rate Bookassist hotel booking engine at 8/10 or more

In statistics released on the Bookassist.org corporate website, 89.4% of online users who have used the Bookassist booking engine for hotels rate the system at 8/10 or higher, with a significant majority of users, almost 60%, giving it a full thumbs up with the highest 10/10 rating.

The impressive results are based on over 30,000 uneditted customer surveys to date.

Bookassist, an Irish Internet Association NetVisionary winner, has been continually collecting reviews from customers and have amassed tens of thousands of comments. Bookassist asks customers about the booking engine process so that they can continually improve the customer experience.

With thousands of bookings made each week using embedded Bookassist technology on hotel websites and affiliate channels, this is critical and valuable information and has led to substantial advances in the booking engine design which, while technically accomplished, lead to a simplicity for the online user instead of more complication.

Having a customer centric approach, rather than a technology centric approach has been a cornerstone of how Bookassist has operated over the last 8 years in the online reservations arena and has been the open secret of Bookassist's success to date.

See Bookassist.org for more corporate information and Bookassist News for corporate news.